FAQ

FREQUENTLY ASKED QUESTIONS

This FAQ covers the most common inquiries from global B2B buyers regarding disposable pop-up timers. For further assistance, contact our representative Frank.

Certifications & Materials

1. Are your disposable pop-up timers BPA-free?
Yes, 100% BPA‑free, food-grade PA66 material with no heavy metals.

2. What certifications do your products hold?
All items comply with BRC, FDA, and EU food contact standards.

3. Can you provide official certification documents?
Yes, full certificates are provided with bulk orders.

Product Specifications

4. What sizes are available?
Small (S: 1‑1/8") and Large (L: 1‑7/8").

5. What temperature options do you offer?
125°F, 138°F, 145°F, 160°F, 165°F, 180°F, 185°F (±2°F tolerance).

6. Are dimensions consistent across batches?
Yes, stable dimensions ensure industrial compatibility.

Bulk Wholesale & Pricing

7. Do you accept large bulk orders?
Yes, we focus exclusively on B2B bulk wholesale production.

8. What is your MOQ?
Flexible MOQ is available for trial and formal orders.

9. How is bulk pricing calculated?
Factory‑direct pricing based on order quantity and customization.

OEM & Customization

10. Do you offer OEM/ODM services?
Yes, custom specifications, molds, and branding are supported.

11. Is private label available?
Private label is provided with required brand authorization.

Lead Time & Delivery

12. How long is the production lead time?
Stable lead times are guaranteed for both peak and regular seasons.

13. Can you ensure on-time delivery?
As a factory‑backed supplier, we control production and delivery schedules.

Samples

14. Can I request samples?
Standard samples are available upon request.

15. Who covers the sample shipping cost?
The buyer is responsible for sample shipping fees.

Company & Factory

16. When did you start product development?
We began R&D on disposable pop-up timers in 2006.

17. Are you a factory or trading company?
We are a factory‑backed manufacturing supplier; export is handled by our affiliated trading company.

Order & Support

18. How can I get an official quotation?
Send your detailed needs to our official email.

19. What support do you provide for B2B buyers?
Quotation, order follow-up, document support, and production coordination.

20. Who is the contact person for inquiries?
Our official contact person is Frank.

DISCLAIMER: "Pop-Up Timer" is a generic industry term. We act as an independent factory-backed supplier with no connection to any brand. References are for identification only. Our disposable pop-up timers are intended for industrial food processing use.